PacketScan™ – All-IP Analyzer

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GL's PacketScan™ – an All-IP Network Monitoring software offers powerful features to capture and monitor live signaling and traffic over IP (version 4 and 6). The application can capture, segregate, monitor and collect statistics all types of calls over IP. Almost all VoIP and Wireless protocols and traffic types over IP network, as listed here, can be captured and decoded for troubleshooting network problems.

 

  • Supports decoding of almost all industry standard signaling protocols – See Protocol List for more details.
    • SIP, SIP-I, SIP-T, MSRP, H.323, MEGACO, MGCP, Skinny (SCCP)
    • IMS-SIP, Diameter
    • LTE (requires additional licensing)
    • SIGTRAN – SS7, ISDN (requires additional licensing)
    • GSM A and Abis over IP (requires additional licensing)
    • GPRS Gb and Gn over IP (requires additional licensing)
    • UMTS IuCs and IuPs over IP (requires additional licensing)
    • T.38 and Video calls
    • ED-137/ED-138 (requires additional licensing)
  • Monitors QoS (quality of service) on voice and video calls
  • All traffic supported – Digits, Tones, Voice, Video, Fax Live monitoring Ipv4 and IPv6 (version 4 and version 6) networks
    • listen/record audio and video data of a session in real-time
    • perform power, frequency, spectral, tone and digit analysis
    • monitor / record audio and video data of a session to files (in QuickTime *.qt format), and play-back video using 3rd party VLC Viewer application; these features allow user to perform powerful video analysis to get an exact picture of QoS (quality of the service)
    • Video Statistics provides a measure of Video Call Quality in IP networks; these include Media Type, SSRC, Packet Statistics, Average Delay/Gap, Video Frame count, Frame rate, Media Delivery Index (MDI- (Delay Factor: Media Loss Rate)), and Average MDI for each session
  • SIP ED-137/ED-138 for Air Traffic Monitoring (Air-to-Ground, Ground-to-Ground calls, and Record interface)
  • Capture and monitor live signaling and MSRP traffic over IP interface
  • Segregates, captures, and collects statistics on VoIP and Wireless calls
  • Permits analysis of adherence to protocol standards for the system under test or observation
  • Provides graphical presentation of analysis including ladder diagrams of protocols
  • Supported on Windows® 8 and above Operating System
Capacity
  • PacketScan™ can Monitor progress of up to 2000 simultaneous calls with bidirectional RTP traffic
  • PacketScan™ HD can capture and analyze high volume calls with traffic. Process up to 5000 simultaneous calls with bidirectional RTP traffic from 1 Gbps to 10 Gbps rate
  • Circular buffer with capture and view filters
  • Long-Term Activity Reporting
  • Scalable, centralized, real time, end-to-end network visibility and trouble-shooting capability
Real-time and Offline Analysis
Screen Shot of Real-time Analysis
  • Capture and analyze packets through real-time analysis. Save the captured trace to a disk
  • Offline mode allows to analyze the recorded trace file
  • Export captured file to a comma-delimited file, or ASCII file.
  • All or filtered traffic can be recorded into a trace file
  • Options to control the saving of trace file – user-defined prefixes, trace file with date-time prefixes, slider control to indicate the total number of files, file size, frame count, or time limit.
  • Basic view comprises of – Summary, Detail, and Hex Dump view
  •  Any field from the protocol headers can be added to Summary view, i.e, summary fields are completely user-configurable.
  • User can select a frame in Summary View to analyze and decode each frame in the Detail View. Options provided to hide/display, and copy content to clip board.
  • The Hex dump view displays the frame information in HEX and ASCII octet dump format.
  • Ability to export Summary View, and Detail View information to a comma delimited file for subsequent import into a database or spreadsheet.
Call Detail Records
Screen Shot of Call Detail Record and Statistics View
  • Calls and sessions are classified as active, completed or failed giving the user an idea about the calls and its status in the network.
  • Call specific information i.e. status of each active/completed call includes, duration of completed call, source & destination addresses, type of call, release cause, conference id, call identifier, and more.
  • Option to search for a particular call detail record from the captured traces
  • PacketScan™ can work with GL’s VoiceBand Analyzer (VBA) and Call Data Records (CDR) applications to provide useful call detail records. These records can be investigated for bad calls using custom Excel® addins.
  • Ability to export completed calls summary report of PDA in CSV file format, and analyze using custom Excel® addins.
Statistics
  • Statistics can be obtained for any fields or parameters in the protocol to study the performance and trend in the VoIP network.
  • Provides frame count, byte count, frames/sec, and bytes/sec etc of any of the protocol fields
Supported Protocols
  • SIP (Session Initiation Protocol) RFC 3261- MAC, IP, IPv6, UDP, TCP, SMPP
  • SIP ED-137 for Air Traffic Monitoring (Ground-to-Air, and Ground-to-Ground)
  • SIP-I, SIP-T
  • Message Session Relay Protocol (MSRP) – RFC 4975
  • Megaco- RFC 3525, RFC 3015
  • MGCP – RFC 3991
  • H.323/H.225
  • RTP – RFC 3550, RTCP, T.38 and Video
  • SS7 SIGTRAN – SS7 over IP (ISUP, MAP, CAP, TCAP, INAP, CNAM, CAMEL)
  • SIGTRAN ISDN over IP – Q.931, DASS2 and DPNSS over DUA (ISDN Q.921-User Adaptation Layer)
  • GSMA over IP – BSSAP+, BSSMAP, CC, MM, RR, GCC, BCC, SMS
  • GSM Abis over IP – BTSM, CC, MM, RR, GCC, BCC, SMS
  • GPRS – GPRS-Gb interface (BSSGP, LLC, SNDCP, GMM, SMG)
  • GPRS – GPRS-Gn interface (GTPv2, GTP-IP, GTP-TCP, GTP-UDP)
  • T.38 Fax and Video calls
  • UMTS IuCS and IuPS over IP – RANAP, RNSAP, NBAP, CC, MM, RR
  • LTE – S1AP, X2AP, NAS, eGTP
  • Diameter – S6a, S6d, Cx, Dx, Zn, Zh, Wx, Gq, Gy, Sh, Dh, Gx, Rf, RO, Wg, Wm, Pr, Wa, Wd, Rx interfaces
  • Skinny Call Control Protocol (SCCP)

Click http://gl.com/packetscan-protocol-support.html to get a brief overview of the protocols supported by PacketScan™

Supported Codecs Almost all industry standard codec supported. For more comprehensive information on these codecs visit "Voice Codec" link.
As a stand-alone tool
  • Capture calls in real-time for infinite time
  • In-depth real-time and post-process data investigation using Packet Data Analysis feature
  • Monitor adherence to protocol standards and report
  • Flexibility to add any protocol field to the summary view, filtering, and search features
  • Analyze with rich graphics, ladder diagrams, call trace
  • Complex Filtering and Search capabilities to record all or filtered traffic into a trace file
  • Consolidated interface allows access to all the important settings,  and auto-startup actions; all the configurations done in any of these options can be saved to a file, and later loaded back to perform automated and repeated testing.
  • Ability to automatically connect to a remote database for remote monitoring applications where a simple laptop can be setup and configured for plug-n-play testing.
As a Probe with Central Monitoring System – NetSurveyorWeb™   PacketScan™ can send protocol fields, and call detail records, along with traffic summary of captured calls to a central database. NetSurveyorWeb™ displays the data from the database in a simple web-based browser, featuring rich graphics, custom search, report and filter configurations.
As a Single Point Packet over IP CDR Analysis System PacketScan™ HD can work with GL’s VoiceBand Analyzer (VBA) and Call Data Records (CDR) applications to generate Call Detail Records  as (*.CSV files) along with voice files for each direction. The call detail records are used for further analysis using built-in tool in Excel® tools.
Filtering and Search
Screen Shot of Real-time Capture filter
Screen Shot of Offline View Filter
  • Filtering and search capabilities add a powerful dimension to the SIP analyzer
  • Analyze frames of interest, user can select real-time capture filters which also includes protocol filter.
  • Isolate required frames from original frames in real-time/offline
  • Set filters on Data Link layer, MAC layer, IP, TCP/UDP and more
  • Any protocol field can be added to the filtering, and search features providing users more flexibility to monitor required protocol fields
  • The offline filter allows filtering based on Frame Number, Time, Length, Message Types, and so on.
  • Similarly, search capability helps user to search for a particular frame based on specific search criteria.
Packet Data Analysis
  • Supported for SIP, MSRP, RTP, H.323, MEGACO, MGCP, GSMA, IuCS, and Skinny (SCCP) protocols
  • RTP packet statistics for each direction of a call
  • Full RTP Analysis with audio capture/playback supported for all common codecs.
  • Supports decoding of AMR and AMR_WB codec with IuUP  Header
  • Supports decoding of Voice over LTE
  • A host of counters gives the user an instantaneous snapshot of the VoIP traffic on the network
  • Pictorial representation of the statistics including ladder diagrams of protocols.
  • Ability to save a particular call in HDL, PCAP, or PCAPNG file format for further detail analysis.
  • Ability to export PDA summary and detail reports of selected or all calls in PDF file format.
  • Ability to export completed calls summary report of PDA in CSV file format, and analyze using custom Excel® addins.
Performance Metrics
  • Signaling, audio, and video QoS parameters for each call
  • T.38 Analysis – The application has the call graph and T.38 ladder diagram display. User can decode T.38 frames received over VoIP calls and can have ladder diagram for T.38 traffic flow, reassemble the fragmented data and to identify the T.30 message from it.
  • Displays summary of signaling, audio, and video parameters such as Source/Destination Video Channels, Media Type, SSRC, Average Delay/Gap, Packet Counts, Media Delivery Index (MDI- (Delay Factor : Media Loss Rate)), and Frame Rate are calculated and displayed for all video calls.
  • Minimum, maximum, and average Round Trip Delay (RTD)
  • Inband (DTMF & MF) events, Outband events as per RFC 2833 or RFC 4733 events, RFC 2833 events, RTP/RTCP packet count and reports per direction
QOS Parameters
  • E-model (G.107) based MOS/R-Factor scores
  • Media Delivery Index (Delay Factor: Media Loss Rate) for video calls
  • H.263, H.264 codec support
  • Jitter, Delay, and Gap for Audio and Video traffic
Triggers and Actions
  • Trigger intelligent actions based on signaling, and traffic conditions
  • Filters incoming packets based on occurrences of particular signaling or traffic parameter followed by a set of actions for the completed calls.
Traffic (Digits, Audio, Video, Fax) Handling
SIP Registration Details
  • Registration statistics and trace messages depicted graphically
  • Provides the registration summary of each SIP registration including the user agent, registrar, status, registered time, expiry time, time to live, remaining time, and Registration Request Delay (RRD).
Utilities