Early problem detection combined with proactive asset management results in rapid and accurate resolution of network performance and service issues, protecting revenue and delivering enhanced customer experience.
Polystar – OSIX Monitoring
Advanced, real-time network tracing and troubleshooting capabilities are essential for maintaining first-class customer experience and to proactively prevent network and service quality degradation.
Polystar’s OSIX Monitoring product suite enables Communication Service Providers (CSPs) to detect and resolve network issues or poor performance before end-customers are affected. It helps CSPs to increase QoS and enhance customer experience by preventive, accurate error detection and rapid problem resolution.
- A comprehensive suite of monitoring applications in a single system
- True real-time capabilities for legacy and future network technologies
- Exceptional call tracing for complex call flows
Boost customer retention, protect revenues and minimise churn
Unique drill-down capabilities allow detailed analysis to be performed on events such as calls, session and protocol messages, including the retrieval of historic data.
Obtain access to all control and user plane data across any network technology for network-wide troubleshooting and root-cause analysis in real-time or historically, including multi-protocol correlation, fully integrated DPI capabilities, and search facilities.
Record packet streams with the ability to store large amounts of user plane data for offline analysis.
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